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A data-driven, AI-supported operating model

AI-Driven Digital Transformation Consulting

We treat AI as part of the operating model rather than as a project. Processes are discovered through process mining, bottlenecks are measured, and automation is prioritised by business value.

Objective

Turn technology and processes into a data-driven, AI-supported operating model.

Scope

Technology transformation

Cloud migration strategy, platform and DevOps modernisation, observability, MLOps/LLMOps, microservice architecture and wider adoption of open-source technology.

Data management

Data strategy and governance, quality, catalogue and classification, a metric dictionary. Without a single source of truth, AI output cannot be trusted.

Process transformation

BPMN modelling, real process discovery through process mining, bottleneck analysis, RPA and low-code automation, end-to-end workflow redesign.

AI-assisted decision support

Insight and reporting assistants, decision-support scenarios — starting with the ones tied to a measurable business outcome.

People and culture

Raising digital and data literacy. Deploying a tool is easy; getting it used is not.

Key deliverables

  • Digital target operating model
  • Process maps
  • Automation backlog
  • Data governance handbook
  • AI use-case portfolio

How an engagement runs

All four services follow the same path. We do not design before measuring, and we do not finish before handing over.

01

Assessment

  • Maturity measurement of the current state
  • Stakeholder interviews and document review
  • Gap analysis and prioritisation

02

Design

  • Target operating model
  • Process, policy and RACI set
  • Measurement framework: SLA, KPI, OKR

03

Implementation

  • A roadmap that starts with quick wins
  • Working alongside your teams, with training
  • Dashboards and reporting put in place

04

Handover

  • Process ownership moves inside the organisation
  • Internal audit and improvement rhythm
  • Left working without the consultant

Let's discuss what this means for your organisation

Tell us where you stand today and we will work out together where to begin. A first conversation, no commitment.