ITIL and COBIT aligned, auditable IT
IT Governance Consulting
Aligning IT with business goals is not a slogan but a structure you can build. We align processes to ITIL and COBIT, make performance measurable, and establish the audit trail from the outset.
Objective
Align IT with strategy and make it traceable, measurable and auditable.
Scope
IT organisation design
Role and responsibility definitions across strategy, product/squad, operations, security and infrastructure functions; PMO, Architecture Board and Change Advisory Board structures.
ITIL and COBIT alignment
Demand, portfolio, programme, project, change, release, incident/problem and configuration management, with control points and an audit trail.
Performance and traceability
SLA, SLO and XLA sets, KPI hierarchy, bridging to OKRs, management dashboards and a root-cause analysis routine.
Risk, compliance and audit readiness
ISO 38500 and ISO 20000 alignment, policy and procedure sets, external audit preparation, supplier and third-party management.
FinOps and cost transparency
Cloud cost management, unit economics, showback and chargeback design. Optional, depending on need.
Key deliverables
- IT target operating model
- Process and policy set
- SLA/SLO register
- Management dashboards
- Audit compliance reports
How an engagement runs
All four services follow the same path. We do not design before measuring, and we do not finish before handing over.
01
Assessment
- Maturity measurement of the current state
- Stakeholder interviews and document review
- Gap analysis and prioritisation
02
Design
- Target operating model
- Process, policy and RACI set
- Measurement framework: SLA, KPI, OKR
03
Implementation
- A roadmap that starts with quick wins
- Working alongside your teams, with training
- Dashboards and reporting put in place
04
Handover
- Process ownership moves inside the organisation
- Internal audit and improvement rhythm
- Left working without the consultant
Let's discuss what this means for your organisation
Tell us where you stand today and we will work out together where to begin. A first conversation, no commitment.